Effective Date: 14-September-2024
Welcome to Lumivelle.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our handmade products.
1. Information We Collect
a. Personal Information: When you place an order on our website, we collect personal information necessary for processing your order. This includes:
- Name
- Email Address
- Shipping Address
- Phone Number
b. Transaction Data: We do not store payment information on our website. All payment transactions are processed securely through a third-party payment gateway. We do not have access to or store your credit card or financial information.
c. Website Usage Data: We may collect information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and customer service.
- Communication: To communicate with you regarding your orders, respond to inquiries, and provide updates about our products and promotions.
- Improvement of Services: To analyze website usage and improve our website and services.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with the following entities:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or fulfilling orders. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or to respond to valid legal requests.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website and remember your preferences. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by contacting us at [Insert Contact Email].
- Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of any such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Thank you for visiting Lumivelle.com. We appreciate your trust and are committed to protecting your privacy.